We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality very accurate
Very well I am very satisfied. Thank you
Cómodas, bonitas e iguales a la descripción.
El paquete llegó pronto, se demoró como 18 días en llegar, quedé conforme con la compra
Sneakers were ordered on 09.12.2020 came to Minsk 28.01. 2021. Sneakers are made very qualitatively, externally you do not stick, on the leg look great. On the comfort of 5 points, the leg in the sock does not clip, sit like poured. On the size 38 ordered 39, at 38,5. So the size scale of the store is quite consistent. The only inaccuracy with color, on the site they are blue, but in fact turquoise. Ie, all colors are more saturated than in the picture. And otherwise, the purchase is completely satisfied. For the proposed price is very worthy of the goods. I recommend to buy. To the seller Thank you and further prosperity.
Excellent. fully correspond to the description. Quality is super. Over waiting. Take 1 size larger than your own, but in winter you need to put another insole. They do not slip at all. Today I tried on the morning walk on a recessed snow path. Recommend. From China went long, 2 months. As soon as they crossed the border of Kazakhstan, after 2 days were already on my mail.
Sneakers of good quality. I ordered a size grid 41 size, I have a stop 25 cm. Free for a foot on a Terry sock. Does not press either in width or in length. I'm happy with the goods, thank you very much. Recommend.
All right, they look comfortable and not tested yet.
Same as in the photo
Good item in new condition
Excellent shoes, soft and comfortable
Very good quality
Used my boots today. Very comfortable!
Excellent shoes, I recommend. 38 size is ideal with a toe on the leg of the 37th. Really nothing to complain about.
Love them thank you